We ship throughout the UK, Europe & USA. All orders are processed within 6 hours. Once your order is fulfilled you will receive your confirmation email with tracking number for easy online tracking.
Order dispatch centers are based in Bristol, United Kingdom.
UNITED KINGDOM: FREE Shipping for all orders over £50.00. We ship with DPD and delivery takes 24-48 hours
EUROPE & USA:Delivery takes 3-8 working days
REST OF WORLD:Delivery takes 5-10 working days
Clip ins & Tape ins:
We offer a 15-day exchange guarantee if you purchase a colour or product that's not right for you (provided your purchase is unused). Any damaged products will be replaced when reported within 5 days of receiving. Unfortunately used products cannot be returned or exchanged due to hygiene reasons.
Volumizers & Ponytails:
Due to the nature of this product, these items are final sale items and not refundable or exchangable.